Welcome to Lux Divers. By accessing and using our services, you agree to the following terms and conditions. It is important that you read them carefully, as they govern the use of our website and the services we offer.
1. Use of the Website and Services
Lux Divers offers diving experiences and related activities for all levels of divers. By using our services, you agree to follow all safety instructions provided by our team and to comply with the local regulations at each diving location.
2. Reservations and Payments
Reservations for diving activities and courses must be made in advance. Full or partial payment for services must be made through the methods established on our website. Once the reservation is confirmed, the customer will receive a confirmation email.
3. Cancellation Policy
In case of cancellation, customers must notify us as early as possible. The cancellation policy will vary depending on the type of service booked and the specific conditions, which will be detailed at the time of the reservation.
4. Customer Responsibility
The customer is responsible for providing accurate and truthful information at the time of booking and for informing Lux Divers of any medical condition that may affect their ability to participate in diving activities. All participants must follow safety instructions and be in good physical and mental condition to dive.
5. Safety Conditions
Lux Divers is committed to providing high-quality equipment and adhering to international safety standards. However, the customer must ensure they have the appropriate equipment for each activity, and in case of doubt, should consult with our instructors before participating.
6. Modifications to the Terms
We reserve the right to modify these terms and conditions at any time, in order to improve the user experience or adapt to regulatory changes. Modifications will be published in this section and will take effect immediately.
7. Intellectual Property
All content on the Lux Divers website, including images, logos, texts, and designs, is protected by intellectual property rights and cannot be reproduced or used without our prior consent.
8. Protection of Personal Data
Lux Divers is committed to protecting the privacy and security of our customers’ personal data. All information provided will be handled in accordance with our privacy policy, which is available on our website.
9. Applicable Law
Any dispute related to the use of our services or the interpretation of these terms will be resolved in accordance with the laws of the country in which we operate, and will be subject to the competent courts.
10. Contact
If you have any questions or need more information about our services or these terms and conditions, feel free to contact us through our customer support channels.